1. Introduction

LuckyOrbits Oy ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and Finnish privacy laws.

2. Data Controller

LuckyOrbits Oy is the data controller responsible for your personal information.

3. Information We Collect

3.1 Information You Provide

• Contact Information: Email address, name (when you contact us)
• Account Data: Username, preferences, game progress
• Communications: Messages sent through contact forms or support channels

3.2 Information Collected Automatically

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, game interactions (only with consent)
• Cookies: As detailed in our Cookie Policy

4. Legal Basis for Processing

We process your personal data based on:

• Consent: For analytics and marketing cookies
• Legitimate Interest: For security, fraud prevention, and service improvement
• Contractual Necessity: To provide our services
• Legal Obligation: To comply with applicable laws

5. How We Use Your Information

• Provide and maintain our social casino services
• Respond to your inquiries and provide customer support
• Improve our platform and user experience (with consent)
• Ensure security and prevent fraud
• Comply with legal obligations
• Send marketing communications (with consent only)

6. Data Sharing and Third Parties

We may share your information with:

• Service Providers: Analytics platforms (only with your consent)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

Important: Non-essential third-party services only load after you provide consent through our cookie preferences.

7. Data Retention

• Account Data: Retained while your account is active
• Contact Inquiries: 2 years from last communication
• Analytics Data: 26 months (if consented)
• Technical Logs: 12 months for security purposes

8. Your Rights Under GDPR

You have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for analytics/marketing at any time

To exercise these rights, contact us at privacy@luckyorbits.com.

9. International Transfers

Your data may be processed outside the EU/EEA only with appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from someone under 18, please contact us immediately.

12. Cookie Information

For detailed information about our use of cookies, please see our Cookie Policy.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

14. Contact Us

For privacy-related questions or to exercise your rights:

• Email: privacy@luckyorbits.com
• General inquiries: support@luckyorbits.com

15. Supervisory Authority

You have the right to lodge a complaint with the Finnish Data Protection Authority (Tietosuojavaltuutettu) if you believe we have not handled your personal data in accordance with applicable law.